Flavor Essence, Inc. – Privacy Policy
GENERAL
Your privacy is important to us. This privacy policy is intended to give you confidence in the privacy and security of the personal information we obtain from you whether you are merely visiting FlavorEssence.com or are purchasing our flavors through this web site.
COLLECTION OF PERSONAL INFORMATION
When you subscribe to receiving flavor newsletter information, you may be asked for personally identifiable information such as your name, shipping address, email address and telephone number. We do not share this information with any marketing companies or other third party companies.
We make every effort to operate a PCI compliant web store, and maintain our web pages to be in accordance with the changing best and safe practices. We do not store any of your personal information on our site or our online servers. Your information is passed through directly to Authorize.net and not collected by Flavor Essence.
Cookie information, pages you have requested and your IP address may be recorded by us and/or third parties such as Google Analytics. from your browser as set out in this policy for the purposes of diagnosing and assessing our own web page performance and for our internal understanding of the demographics of our own customer base.
You may withdraw your consent at any time by emailing us at FlavorSupport@FlavorEssence.com. We will return or destroy your personal information within 48 hours of receipt of your withdrawal of consent.
USE OF PERFORMANCE DATA
Flavor Essence will use performance data, including performance statistics, bug fixes and other similar data (“Performance Data”) that uploaded to our Website or acquired through analysis such as Google Analytics. Flavor Essence will not sell, publish or reproduce any data collected to any third parties. The purpose of any data collection is for the internal use only, to improve our own business performance and our own website performance.
USE OF PERSONAL INFORMATION
We use personal information to allow us to process your order shipment requests and related service requests, to send out newsletters, and enable us to improve the products and services we offer. We may occasionally send you offers that we think may be of interest to you. If you do not wish to receive such information, please contact us directly at FlavorSupport@FlavorEssence.com or, alternatively, when we send you an e-mail, it will contain a provision for you to opt out of receiving any further information from us.
DISCLOSURE OF PERSONAL INFORMATION
We may provide information about you to our own employees in order to administer your account, ship your product orders and provide your services that you have requested from Flavor Essence.
We will not disclose your personal information to any third party unless we are required to do so by law. Should you breach our terms and conditions or terms of use or if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, we may disclose your information to a relevant authority. This may include providing information for the purposes of fraud protection and credit risk reduction. Any disclosure of personal information will be strictly controlled and made fully in accordance with current U.S. law.
COOKIES
Cookies are small data files that a website you visit may save on your computer or handheld device that usually includes an anonymous unique identifier. Our websites may use cookies for user authentication, keeping track of your preferences, promotional campaigns, tracking our audience size and traffic patterns. We may include small graphic images in our email messages and newsletters to determine whether the messages were opened and the links were viewed.
If you do not wish cookies to be placed on your PC or handheld device, then they can be disabled in your web browser. The option to do so is normally found in your browser’s “security settings” section. Please note that permanently disabling cookies in your browser may hinder your use of our Websites as well as other websites and interactive services.
SECURITY
All security on our Websites is treated seriously. Where applicable, we undertake security steps, including use of SSL technology, on our back-end systems that store customer account information and to protect data transmissions. However, this is not a guarantee that such data transmissions cannot be accessed, altered or deleted due to firewall or other security software failures.
If you have any further concerns about security, please email our Customer Service team at FlavorSupport@FlavorEssence.com
POLICY CHANGES
Changes in this policy will be posted on our website. You are advised to check this page on FlavorEssence.com regularly to view our most recent privacy policy.